Return Policy

1. General Return Policy At Mamap.in, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

2. Return Eligibility

  • Items must be returned within 5 days of the delivery date.
  • Products must be unused, undamaged, and in their original packaging, including all tags and labels.
  • Items that are damaged, altered, or not in their original condition are not eligible for return.

3. Non-Returnable Items Certain items are non-returnable, including:

  • Perishable goods (e.g., food items, flowers)
  • Personal care items (e.g., cosmetics, hygiene products)
  • Customized or personalized items
  • Gift cards and vouchers

4. How to Initiate a Return To initiate a return, please follow these steps:

  1. Contact our customer service team at returns@mamap.in or call us at +91-9717266500 within 5 days of receiving your order.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Our team will guide you through the return process, including how to ship the item back to us.

5. Return Shipping

  • Customers are responsible for the shipping costs of returning an item unless the item received was incorrect, defective, or damaged.
  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

6. Refund Process Once we receive your return, our team will inspect the item(s) and notify you of the approval or rejection of your refund:

  • If approved, the refund will be processed and applied to your original method of payment within 7-10 business days.
  • If your refund is delayed, please check with your bank or credit card company, as processing times may vary.

7. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at returns@mamap.in.

8. Cancellations Orders can be canceled within 24 hours of placement. After this period, orders may not be canceled as they are already in processing.

9. Contact Us If you have any questions about our return policy, please contact us at:

We are committed to providing the best shopping experience and customer service!